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Battery Drain; Running Hot

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DROID 4.  Running 4.1.2.  Just did factory reset.  Running handful of conventional apps. No games.

The battery runs down in 2-3 hours, even w/o use. Also runs very hot.

What I've tried: I do all the recommended things to keep battery use low (screen turns off quickly, cleaned the cache, etc.)  I have done a factory reset.  I have powered down to let it rest.  I have run diagnostics to check for things running in background. (Used DU Speedbooster.)

Any secrets here?  I'm at a loss.

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Re: Battery Drain; Running Hot

Community Manager
Community Manager

You have certainly been trying hard to keep your device running smoothly, DUFFSJD. If the device is getting hot though, I would recommend bringing it into a Verizon Wireless owned store along with your home and car charger to have a hands-on evaluation completed. To find a store near you, please visit http://bit.ly/3SdsA.


JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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