Are messages sent over wi-fi using my data?
bribri1973
Newbie

I don't know why my messages are being sent over Wi-Fi. I didn't ask for this change and is this using my cellular data?

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Re: Help please
Ann154
Community Leader
Community Leader

If the messages are transferring over the wifi connection, then it isn't touching your cellular data plan.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Help please
vzw_customer_support
Customer Service Rep

Have no fear help is here. Let's look into this. What device do you have? What plan are you on? What app were you using to send messages?
JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Help please
Ann154
Community Leader
Community Leader

If the messages are transferring over the wifi connection, then it isn't touching your cellular data plan.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.