Android Phone Issues with Wireless N+ Router

g2gamache
Member

I recently switched from a wireless g router to wireless n.  Since that time whenever I am on an android phone (first a Motorola Droid 2 and now an HTC Rezound) the sound cuts out.  The other party hears me but I cannot hear them.  Are there any settings that need to be changed?

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Re: Android Phone Issues with Wireless N+ Router

tips456
Member

the sound cuts out on what? Voice Calls?

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Re: Android Phone Issues with Wireless N+ Router

g2gamache
Member

Yes.  The sound cuts out on voice calls.  They can hear me but I cannot hear them.  I either call them back from a landline or they call me back on one and they tell me I was clear as can be but I cannot hear them.

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Re: Android Phone Issues with Wireless N+ Router

tips456
Member

Well thats not an issue with your wifi router unless you are using google voice... try voice recorder and see if it can record your voice

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Re: Android Phone Issues with Wireless N+ Router

commonsense101
Sr. Member

i dunno if its an issue with the router but you can log into your router and change the channel it operates on but i doubt it would make a difference

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Re: Android Phone Issues with Wireless N Router

Community Manager
Community Manager

G2gamache, I'll be happy to help with the audio issues on your phone. It's strange that this issue started after changing your wireless settings, but that may be more coincidental. Do you notice this issue happening in a specific area or with specific people? How often does it happen? Try removing your SIM card on your SIM card for about 30 seconds and replace. Let me know if this continues to occur.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: Android Phone Issues with Wireless N+ Router

wkavan02
Novice

Definitely sounds like a router issue. Some ports being used by the app might be blocked in the router settings.

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