Highlighted

Am I able to be reimbursed for having my car towed to a dealership without having called Verizon first?

Member

I had my SUV towed to KIA, where I purchased it a few years ago, because it would not start. Totally forgetting about my roadside assistance membership, when I phoned KIA they told me to just have it towed up to them and charge it to KIA until they know what's wrong. But now I have to pay for the towing and am wondering if the membership I pay for will help reimburse me for the charges I now have to pay?

Labels (1)
0 Likes
1 Solution

Correct Answers
Highlighted

Re: Am I able to be reimbursed for having my car towed to a dealership without having called Verizon first?

Customer Support

drewgretz, so happy to hear that you were able to get a tow. I know first hand how stressful it can be to have car issues. You have asked a great question and I can get you pointed in the right direction. To get this answer, please call #ROAD or 1-87-ROADSIDE (877-623-7433) to be assisted by a Verizon Roadside Assistance Customer Service Representative.

NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

Highlighted

Re: Am I able to be reimbursed for having my car towed to a dealership without having called Verizon first?

Customer Support

drewgretz, so happy to hear that you were able to get a tow. I know first hand how stressful it can be to have car issues. You have asked a great question and I can get you pointed in the right direction. To get this answer, please call #ROAD or 1-87-ROADSIDE (877-623-7433) to be assisted by a Verizon Roadside Assistance Customer Service Representative.

NatashaA_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

Highlighted

Re: Am I able to be reimbursed for having my car towed to a dealership without having called Verizon first?

Sr. Leader

Here is some more info to view before calling to be better informed.

Roadside Assistance Terms Conditions | Verizon Wireless

0 Likes