Ally Cannot safely connect to server
Reyede
Newbie

ever since last weeks update (which fixed the reboot-reinstall app cycle) i have not been able to check my default email account 'cause of this error message......help me....please

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Re: Ally Cannot safely connect to server
VZW_Zrock02
Contributor - Level 3

Here is a chart of ISP and the settings to use a smartphone with their email accounts. Set up your Ally to use the settings that pertain to your ISP. The steps for adding your account are listed below:

  1. Menu
  2. Messaging
  3. Settings
  4. Manage Accounts
  5. Add Account
  6. Choose Email
  7. Enter information and settings
  8. Continue and exit
  9. Perform a soft reset by removing the battery and powering back on

Once you have done this it should begin to work properly.

 

phone email settings master.png

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Re: Ally Cannot safely connect to server
Reyede
Newbie

thank you for your responce. my isp is not listed (medeacom). i fixed this by changing the security type in account settings from ssl to ssl (accecpt all certificates)

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