After my phone did an update last night it apparently reset everything.
KEEPACS75
Newbie

Lost all,my contacts, photos, etc. Can i get them back? I have a V20.

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Re: After my phone did an update last night it apparently reset everything.
vzw_customer_support
Customer Service Rep

Hello KEEPACS75,

I would be concerned too if my data went missing after an update. Did the phone open to the set up screen? Did you have your data backed up to the Verizon Cloud?

ChristopherM_VZW

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