After installing latest update to my Samsung Note2, it will ONLY flash the start-up screen that says "Samsung GALAXY NoteII"
irishpride_1983

I installed the most recent update on my Galaxy Note2 and now all my phone does it flash the start-up screen that says "Samsung GALAXY NoteII".  I have tried everything from removing the battery for long periods of time before turning it back on, turning the phone back on while still on a USB connection.  I have even tried to do a hard restart (volume button, home button & power button simultaneously) but that did NOTHING, it didn't even turn OFF the phone... PLEASE someone help!!

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Re: After installing latest update to my Samsung Note2, it will ONLY flash the start-up screen that says "Samsung GALAXY NoteII"
vzw_customer_support
Customer Service Rep

irishpride.1983 Let's get your phone back to normal. IS the phone plugged into a charger? Remove the battery for 10 minutes and retest. Please keep us posted.

sheritah_vzw
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