I'm a server/network monkey at a small college in Ohio. I have a strange problem with one of our user's phones, a LG Ally. As soon as I connect it to our Exchange server via Activesync, the server CPU utilization goes up to 90-95%. Continuously. FOr hours and hours, only stopping about 20 minutes after I delete the account from the phone. This makes for several hundred unhappy Outlook and webmail users. Activesync is not hard to set up! There is very little that can go wrong on the user end! I'm very confused. What's going wrong?!?!?!?
Here are the specifics of the phone:
Firmware: 2.1-update1 (There appear to be no new updates.)
Try dialing *228 send and option 1 to reprogram your phone before you setup the account. Be sure the server settings are correct. Once you have done so, go through the steps below for setting up the exchange account. Hope this helps!
Account synchronization can take several minutes. The Corporate Calendar within the Calendar application (Menu > Corporate Calendar) must be started to initialize the calendar.
From the Home screen, touch the applications tab (bottom of the screen).