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Active Display Not "Breathing"/ Fading in and Out as it says it should

gwan0001
Member

Is there a way to fix the Moto Active Display not fading in and out/ not breathing?  I have to physically waive my hand over the display to see notifications.  Whereas with my Turbo, it faded in and out and it was great.  I could glance at my phone and wait a min or so and I'd know if i had any notifications.  Even if i physicallly waive my hand and the display comes on it goes away and stays away till another waive over the phone is processed.

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Re: Active Display Not "Breathing"/ Fading in and Out as it says it should

Ann154
Expert

Which phone model are you having the trouble with using the Active (Moto) Display?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Active Display Not "Breathing"/ Fading in and Out as it says it should

gwan0001
Member

moto z force

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Re: Active Display Not "Breathing"/ Fading in and Out as it says it should

kxanon
Member

Same issue here. And there is no notification light. I might just return and get S7 since I'm still in my 14 day window to return. It is so  typical of companies these days to put out products that aren't fully tested.