A day ago, my phone was freaking out, saying all these apps had stopped working, so I turned off and immediately after turning it off the dual core screen with the red M came up and wont turn back on…
casmithjr
Newbie

A day ago, my phone was freaking out, saying all these apps had stopped working, so I turned off and immediately after turning it off the dual core screen with the red M came up and wont turn back on…

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Re: A day ago, my phone was freaking out, saying all these apps had stopped working, so I turned off and immediately after turning it off the dual core screen with the red M came up and wont turn back on…
tbo27
Master - Level 2

http://www.verizonwireless.com/support/knowledge-base-26502/

Above if battery pull/soft reset doesn't help. If it's boot looped may need new equipment

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Re: A day ago, my phone was freaking out, saying all these apps had stopped working, so I turned off and immediately after turning it off the dual core screen with the red M came up and wont turn back on…
vzw_customer_support
Customer Service Rep

Oh my, casmithjr! Let's get your phone working. Which phone do you have with us? Are you able to pull the battery on your phone, then retry? Please provide more details so we can help.

TanishaS1_VZW

Follow us on Twitter@VZWSupport

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Re: A day ago, my phone was freaking out, saying all these apps had stopped working, so I turned off and immediately after turning it off the dual core screen with the red M came up and wont turn back on…
tbo27
Master - Level 2

http://www.verizonwireless.com/support/knowledge-base-26502/

Above if battery pull/soft reset doesn't help. If it's boot looped may need new equipment

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