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How Can I Change The Primary Caregiver On Gizmo?
RANARUNNER
Member

My husband purchased two Gizmos for our kids yesterday and the woman in theVerizon store set him up as primary caregiver. It would make more sense for ME to be the primary caregiver (having two would be a great option), but I can't find out how to change it.

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Re: Changing primary caregiver on Gizmo
vzw_customer_support
Customer Support

RANARUNNER, the GizmoPal is definitely a great device to stay on track with your children. You can add up to 2 Caregivers. Click on the link for steps on how to complete .


https://www.verizonwireless.com/support/knowledge-base-201184/


YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Changing primary caregiver on Gizmo
John_Getzke
Leader

Contact a VZW support rep directly for assistance with this.  The user community does not have access to your personal accounts.  You can call, chat or stop by a store to adjust your account.

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Re: Changing primary caregiver on Gizmo
vzw_customer_support
Customer Support

RANARUNNER, the Gizmos are great and I hope that your children enjoy them. We will provide instructions on how to change the caregiver profile for them. Follow the link for additional information on changing caregivers: http://vz.to/2cd3rj

RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Changing primary caregiver on Gizmo
RANARUNNER
Member

I was told that I had to completely deactivate everything, the reactivate under my account. What a complete pain. Also, why can't both parents be caregivers? Really...

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Re: Changing primary caregiver on Gizmo
vzw_customer_support
Customer Support

RANARUNNER, the GizmoPal is definitely a great device to stay on track with your children. You can add up to 2 Caregivers. Click on the link for steps on how to complete .


https://www.verizonwireless.com/support/knowledge-base-201184/


YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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