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Bought a Mophie for wife's Samsung Galaxy 5 at Verizon Store and it is not working I believe it is at around 1 year old
stvwood
Member

Galaxy 5 at Verizon Store and it is not working I believe it is at around 1 year old

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Re: Bought a Mophie for wife's Samsung Galaxy 5 at Verizon Store and it is not working I believe it is at around 1 year old
Snn5
Sr. Leader

The warranty all depends on when you bought it, new or used, and what exactly the issue is.

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Re: Bought a Mophie for wife's Samsung Galaxy 5 at Verizon Store and it is not working I believe it is at around 1 year old
stvwood
Member

Question is, is it out of warranty now or what do you recommend?

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Re: Bought a Mophie for wife's Samsung Galaxy 5 at Verizon Store and it is not working I believe it is at around 1 year old
Snn5
Sr. Leader

mophie: Warranty promise - Money Back Guarantee

Product Warranty Term

All new* mophie hardware products carry a one-year Limited Warranty from date of purchase against defects in materials and workmanship. Refurbished products purchased through third-party sellers carry a 90-day Limited Warranty from date of purchase against defects in materials and workmanship. (* “New” excludes product purchased on mophie Certified Direct or any similar site; such product carries a 90-day limited warranty, where allowed by law.)

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Re: Bought a Mophie for wife's Samsung Galaxy 5 at Verizon Store and it is not working I believe it is at around 1 year old
Snn5
Sr. Leader

The warranty all depends on when you bought it, new or used, and what exactly the issue is.

View solution in original post

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