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Thanks for providing the information again mc1lean. We look forward to hearing back from you with the status of the trouble-ticket filed for your issue. If you haven't received any information back, please let us know the trouble-ticket number and we can review this information for you.
Kinquana_VZW
Please follow us on twitter @VZWSupport
Verizon Wireless Customer Support wrote:
Thanks for providing the information again mc1lean. We look forward to hearing back from you with the status of the trouble-ticket filed for your issue. If you haven't received any information back, please let us know the trouble-ticket number and we can review this information for you.
Kinquana_VZW
Please follow us on twitter @VZWSupport
Just please don't post the ticket number on the public forum.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I've been corresponding with Tamara...