i lost my phone and verizon tells me, I have to buy from them and cost will be $268 or 347 dollars to replace it. Can I go to Walmart or another place

Member

I lost my Verizon phone and Verizon tells me;  I have to buy their phone for 269,00 or 346.dollars.  Can I not go to another store buy a different phone and keep my Verizon service???

Help please

Lynn

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Re: i lost my phone and  verizon tells me, I have to buy from them and cost will be $268 or 347 dollars to replace it.  Can I go to Walmart  or another place

Sr. Leader

You could borrow a phone from a friend, buy a gently used one off ebay or swappa (just ensure it's Verizon branded with a clean ESN), or purchase it elsewhere (again, just ensure it's Verizon branded with a clean ESN).  If you happen to have the double-the-date promo from 2012, you'll need to keep a 4G phone on the line or you'll lose the promotion.

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Re: i lost my phone and  verizon tells me, I have to buy from them and cost will be $268 or 347 dollars to replace it.  Can I go to Walmart  or another place

Sr. Leader

You could borrow a phone from a friend, buy a gently used one off ebay or swappa (just ensure it's Verizon branded with a clean ESN), or purchase it elsewhere (again, just ensure it's Verizon branded with a clean ESN).  If you happen to have the double-the-date promo from 2012, you'll need to keep a 4G phone on the line or you'll lose the promotion.

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Re: i lost my phone and  verizon tells me, I have to buy from them and cost will be $268 or 347 dollars to replace it.  Can I go to Walmart  or another place

Sr. Member

You can get any Verizon compatible phone from any source you want, WalMart, EBay, neighbor, etc. and have it activated on your line.

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Re: i lost my phone and  verizon tells me, I have to buy from them and cost will be $268 or 347 dollars to replace it.  Can I go to Walmart  or another place

Customer Support

elliew, thanks for helping us support lousbarn with information regarding activating an alternate phone on their wireless line. Insurance covers devices that are lost, stolen, or damaged http://vz.to/Prh6pa  However, if you acquire a device from a third party, that device can be activated online at My Verizon. Here's some information and the steps on how to activate an alternate device online here: http://vz.to/Q0nvYH

LasinaH_VZW
Follow us on Twitter @VZWSupport

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