Re: Will my 5510L Jetpack ever have useable 4 G connection ?
vzw_customer_support
Customer Service Rep

Great! We're here if you need further assistance.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: Will my 5510L Jetpack ever have useable 4 G connection ?
bubba9459
Contributor - Level 1

4 days with my used replacement Jetpack

Used Jetpack, new SIM card =   Same old, Same old,  BS

This Jetpack is still worthless, Still no connection,  It's 10:53 pm on a Tuesday night, and I have nothing,   Once again, I am forced to use my phones internet sharing to post this comment.

First it was, your SIM card is bad ?   Got a new SIM card, Nothing

Your Jetpack is defective, Got a new / used replacement, Still nothing

Use your phones internet sharing mode ?   Yes, that works, but it is SLOW

Tired of dealing with this problem ?   YES

Bye, Bye Verizon,   Time to try another carrier

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Re: Will my 5510L Jetpack ever have useable 4 G connection ?
vzw_customer_support
Customer Service Rep

We would never want to lose your valued business bubba9459! Where are you located? How long have you been experiencing difficulties? Have you tested the latest unit and new SIM in other locations? We can figure this out!

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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