Why did I get a message: "Long distance not included?


Newbee here:

Whyd did a message come on to my Samsung S4: "Long distance not included?"...I thought long distance was included.

Second question:

How come my cordless phone doesn't ring for any incoming calls?

Thanks!

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Re: Why did I get a message: "Long distance not included?

Customer Support

Amateurhobbist,

We are here to help you! What calling plan are you on? If you are on our More Everything plan there is unlimited nationwide calling and texting. It really just all depends on what plan you are on. Is the cordless phone through our sister company Verizon Communications or do you have a home phone connect? 

StevenR_VZW
Follow us on Twitter at @VZWSupport

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