Yes. Verizon won't agree that this is the issue, too many people with unlimited now and the band with they have isn't big enough.
JUJU582010, we know how important it is to have access to LTE speeds. We want to make sure that you're having a stable and speedy connection. Based on these screenshots you've provided, it looks like you have your iPad connected to Wi-Fi. Can you tell us what type of device (mobile hotspot, jetpack, router, etc) it's connected to? Are the speeds this slow constantly?
So far this "unlimited" plan sucks. Why would a phone be allowed 22 gigs before being slowed down and a hotspot only 10? Not to mention that after 10 gigs the best speeds I can get on hotspot are .04 download and .11 upload, so basically useless for the rest of the month. I used to pay for the 40 gig shared plan, phones only used a gig or two and rest was hotspot but worked fine. I have 5 phones and a hotspot, how about giving me 22 gigs x5 plus 10 for hotspot as shared data? Maybe you can hire that "can you hear me now" guy but change the slogan to "I've never felt more limited until I signed up for the unlimited plan."
I am still on a shared plan and the speeds are just as bad.
Its the whole verizon network that has issues....not just the unlimited plans.
It just all happened to slow down when they put the unlimited plans in play for everyone to sign up on.
I am on a shared plan with my wife. Our data speeds are awful. We updated to unlimited and immediately noticed a change in speed. Went back to 8 gigs and no problem. Returned to unlimited and had immediate issues. Seriously considering finding another carrier for our phone/data needs. Don't appreciate be scammed by high costs for poor service.
jbaxtr, we want you to have the best plan for your needs. How much GB do you average monthly?
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Laural, I usually need about 15 gigs per month between personal and
business use. I get 10 gigs from Dish Network. My intention was to cancel
the Dish data when I switched to unlimited, but have been having frequent
issues with the VZW data, so have not yet cancelled dish, just reduced the
VZW data plan.
On May 4, 2017 8:04 PM, "vzw_customer_support" <email@example.com>