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Slow d/l fast u/l

Member

Is anyone else having this issue? Figure it is congestion? Not even getting 1 meg down on LTE. Pushing about 8 meg up. Used to be a steady 12-15meg down. I live in a rural area, with the only tower with in the area. Not to much congestion out here unless squirrels are starting to use cells.

Been a verizon customer for awhile. Glad I bought my own unlocked s10 plus. Going to start looking at competitors.

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Re: Slow d/l fast u/l

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Screenshot_20200425-230338_Chrome.jpg

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Re: Slow d/l fast u/l

Customer Support

We thank you for the response. It's important that you receive fast network speeds all the time, and I will be glad to resolve this issue with you. To avoid any further conflict, it will be necessary to troubleshoot. Have you had the opportunity to complete a Network Settings Reset?

 

AngelG_VZW

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