I have called customer service to report this issue but they advised that I also report here for a faster response. In West Knoxville Tennessee around the intersection of Peters Road and Cedar Bluff (about a 2 mile radius around this area) data speeds on LTE have been horribly slow. I have dealt with it thinking the issue would get resolved soon but the issue has been occurring for over a 2 months now and multiple other people I know are having the same issue, all iPhone users - I have not talked with other device users about the problem. A specific address you can check is a Kroger @ 9225 Kingston Pike, Knoxville, TN 37922. I always have a full signal in this area and can make/receive calls but the data speeds are the issue. Today, specifically, the data service is completely un-usable, a speed test shows less than 3g speeds. Just a few miles down the road speeds are fine. I am not on an unlimited plan and are not de-prioritized. This is near my work and I have been near here a 3am and the issues occurred then, There is some technical problem and I would appreciate an expeditious fix. See the speed test results below for an example of this issue.

This will be my last post here... I got a call from Verizon yesterday evening saying they are closing the case because the problem is now resolved where resolved by there definition is that they have analyzed the problem and their is no near term fix.The ...

MICCOM3, your account's data speeds concerns are our concerns too. The results of the data speed tests you've recently completed is very disappointing. We want to make sure we're doing everything we can to get your data speeds up to par. You've provided us with the names of cities where your data speeds are affected (e.g.W. Knoxville, Bearden, Farragut). Just to clarify, what State are you referring to? - RobertC_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

I have tested my LTE speed from Bearden area to west Knoxville past Farragut - both on phone and pad, and it is consistently 1-2 Mbps down and >1 up. This started within the last 30 days and I have a momentary pop of 5-7 Mbps down/up randomly but then it doesn't hold for more than a minute or two. I have not been able to find a pocket where I am receiving proper speeds. And I am not on your unlimited plan.

MICCOM3,We appreciate your 20 years of loyalty. Our goal is to provide you with exceptional speeds 24/7. Allow us to investigate your data speeds concern. Where (indoors or outdoors) does this happen? Are you able to receive exceptional speeds in other areas?CoreyM_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

I have been with Verizon nearly 20 years and I have always been pleased with your service- however this month my cellular speeds have dropped from averaging 60 Mbps up and 12 down to a just clocked speed of 1.26 down and ZERO up-- and this is consistent for at least the past month. What is going on?????

I have had this issue all month- Verizon doesn't seem to have any ability to be offering unlimited data, it is congesting the towers and ruining everyone's connections. I'm not on an unlimited plan and out in W. Knoxville by the mall I am getting 1.26 down and 0 up on LTE.

This moves us closer on honing in on the area. When we have tech go out there we'll need to include in our report the speeds there. What are you download and upload speeds East of the high school? http://openspeedtest.com/DavidH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

The signal is good but the network perform is not.

west of Farragut high school on Kingston pike is terrible. East of there it gets better.

Nobody here wants you to leave, buyCAT. What's a nearby intersection or landmark in Farragut where this happens? How far do you need to travel before picking up reliable signal?DavidH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Slow Data Speeds, West Knoxville, TN

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All those areas are in Knoxville, TN

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