New customer complaint

[counsel3]

i want to get in touch with the corporate office to file a complaint. I haven't had voicemail for two weeks since i have become a new customer. I have spoken numerous times through chat and no one knows what to do do. Customer service closes at 7 p.m. How is that even possible with a  large company like Verizon? I was able to speak with customer service on the phone at Mint Mobile until midnight.

Please give me a phone number for the corporate office. The customer service is terrible.

[Tigerstep]

You dial *VM (86) for voicemail to set it up.

[vzw_customer_support]

We strive to deliver an exceptional customer service experience & are saddened to learn you've received less than that. We deeply apologize for the trouble you've encountered getting support with your voicemail. We have various ways to reach us here: https://www.verizon.com/support/contact-us/ but we want to help via this platform. I've sent you a Private Note to assist further. 

KiaH_VZW

[Ann154]

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@counsel3 wrote:

i want to get in touch with the corporate office to file a complaint. I haven't had voicemail for two weeks since i have become a new customer. I have spoken numerous times through chat and no one knows what to do do. Customer service closes at 7 p.m. How is that even possible with a  large company like Verizon? I was able to speak with customer service on the phone at Mint Mobile until midnight.

Please give me a phone number for the corporate office. The customer service is terrible.

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Did you even set up the voicemail after activating your line on the Verizon Wireless network? 

[counsel3]

The voicemail wouldn't even set up at all....Verizon has since resolved it.

[Ann154]

That doesn't sound serious enough to warrant making a corporate complaint.