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My Verizon


The phone listed in my Verizon is not the phone I use. Somehow it changed to one of my older phones when I had to suspend service a few months ago. Ive tried activating the one I have but nothing is working. Help please?

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Re: My Verizon

Customer Support

Help is here jennings71!

I would love to assist with correcting the way your device displays in My Verizon.  To further assist you, please follow me (AnthonyTa_VZW) and then send me a Direct Message including your name, wireless mobile number and billing account password.  I look forward to hearing from you soon!

Follow us on Twitter @VZWSupport


Re: My Verizon

Sr. Leader

- You need to send a Follow request to   that they have to approve.  They in turn have to send you a Follow request that you have to approve.  Once you both are following each other, then you can send them a Direct Message: