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Just replied your message. Please check in your private box.
Thanks,
Nitin
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Are you standing in the same spot for all those Speedtests?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Nope.
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This is what I am getting right now at (removed)
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Message was edited by: Admin Moderator
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So Ann154.. it seems I am not the only one reporting bad LTE service... here is the link to other threads too.... you guys should have explanation to this instead of circumventing the posts
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Down Charlotte NC right now - ping = 531ms download = 0.05mbps, upload = 0.03mbps.
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Nitspatel wrote:
So Ann154.. it seems I am not the only one reporting bad LTE service... here is the link to other threads too.... you guys should have explanation to this instead of circumventing the posts
I'm not customer service so I can't DO anything to improve the situation. I was merely asking if you were standing in the same general area for the Speedtests. As you move closer or away from the tower, you connection strength can change, the buildings and trees contribute to the quality of the signal and can affect your tests.
If I wanted to demonstrate an issue at one or more locations , I would show multiple test results for each location. For example, there is one spot I know that is a sweet spot for getting great Speedtests results. If I go a few miles away from this location, the signal quality, strength and speed drops like a rock. Other locations, the speed isn't great, but it has currently remained at a fairly constant rate for the past few months.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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In my area I can walk all through uptown and get no speeds dispite being at full bars. I think this is the issue most people are having. Our phones show service yet the speed test says different. If I'm at work in the same spot for day in and day out, I can get 5Mbps at 6am when I get there. By 11am its at 0.05mbps and stays that way until say around 6pm. This is a congestion type issue.