Soonermike,
Thank you for reaching out to us. I am sorry to hear that you have been having trouble with your mifi lately. We certainly want you to have fast, reliable service at all times. What mifi device do you have and what zip are you located in? Also have you tried removing the sim card from the device and reinserting? Please fill us in on the device model and we would be happy to provide steps to combat this problem.
Thank you,
Tony_VZW
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