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LTE won't load any data

kstein18
Member

When I turn off my wifi, none of my apps load and I can't send anything in group messages. All it says is LTE. Is that 4g? If not, how can I use my apps and data? And how can I get 4g? I spent all this money, I would just like to be able to use my data.

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Re: LTE won't load any data

vzw_customer_support
Customer Support

kstein18,

I fully understand wanting to be able to use something you pay for. When did you start having the issue with data? What type of phone do you have? What apps are you trying to use?
DerekR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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