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I have a model 6620L jetpack that I use strictly for internet access for my desktop computer. I have a data only Verizon monthly plan. The jetpack sits on the computer desk and does not change locations. My issue is signal strength coming to the jetpack.
stonehouse7
Newbie
‎01-26-2016 07:09 AM

I have a model 6620L jetpack that I use strictly for internet access for my desktop computer. I have a data only Verizon monthly plan. The jetpack sits on the computer desk and does not change locations. My issue is signal strength coming to the jetpack. I can go from 4 strength bars (RSRP of -88dBm) to 1 strength bar (RSRP of -115 dBm) within one or 2 minutes with no change in the weather, sunshine, wind, etc. and no change in the jetpack location. What is causing this rapid and wide variation in my signal strength? Does it depend on the activity level on the tower? Is it because I am a data only customer and hence a lower priority than voice customers? The "Roaming" line on my jetpack screen reads "No"....does that have an impact on this issue? I am frustrated because the wide signal varuiation directly impacts my download/upload speeds. Can anyone explain what is causing this variation and how do I correct it?

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Re: I have a model 6620L jetpack that I use strictly for internet access for my desktop computer. I have a data only Verizon monthly plan. The jetpack sits on the computer desk and does not change locations. My issue is signal strength coming to the jetpa
Kornelius
Enthusiast - Level 3
‎01-26-2016 07:33 AM

Here is a document Cell Signal Strength from Powerful Signal that will help in answering your question.

http://powerfulsignal.com/cell-signal-strength.aspx

An Accepted Solution is available for this post.
Re: I have a model 6620L jetpack that I use strictly for internet access for my desktop computer. I have a data only Verizon monthly plan. The jetpack sits on the computer desk and does not change locations. My issue is signal strength coming to the jetpa
vzw_customer_support
Customer Service Rep
‎01-28-2016 07:39 AM

We want you to have the most consistent signal at all times, stonehouse7. Kornelius provided some great information that can explain what you’re experiencing. Let’s take a deeper dive into this to further narrow it down. What zip code are you in? What times of day do you experience the fluctuations?


LynnD_VZW
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