You might try yourself to see if others are reporting issues using http://downdetector.com/status/verizon or report it there yourself. You might also call Support at 800-922-0204 to check/report issues. There might be other ways to check/report on the MyVerizon website. Any of those might provide more responsive replies than waiting here.
bingo69, we know the importance of ensuring you have service at all times. Currently, we are not showing any reports or outages in this area. Let's take a look into your service concerns, together. Which specific services are you having issues with - calls, texts, data, or all? Are you receiving any error messages when trying to use your phone? Which make and model phone do you have with us? Please share details, so we can do all we can to get to the bottom of this, together. TanishaS_VZW
Bingo69, we know that having service is key no matter where you are. At this time, we are not seeing any reported issues in this area. Clearly, you are experiencing something and we would like to get to the bottom of this. When did this begin? Are you able to place calls and send text messages? What exactly happens when attempting to access data? Do you recall adding any new apps, games or software to the device recently?
LorenB_VZW If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
First off We have iPhone X, iPhone 6s+, iPad 9.7 with Cell service on it.
Family has iPhone x, iPhone 8, iPads, a few Android devices etc...
We are an Apple FamilyWe have lived in this Home for over 5 years and I have been with Verizon forever, prior to moving here.
When we moved in we had Cell service at MAX strength.
Over pst 6 months our cell service has degrade to what it is now, ALL BUT NON_EXISTANT!
Now this is both inside and Outside the home and the Tower is 1.5 miles away and since I hve not moved my 4,000 sqft home and from what I can tell the tower has not moved either there must be something that Verizon is doing to degrade the signal.
I keep all the phones for my family updated. I have had the phones to the Verizon and Apple store and neither have identified issues with our phones so again, there must be something that Verizon is doing to degrade the signal.
I have spoken to others in the area with Android as well as more Apple products and they all have the same story.
Verizon service has degraded to the point to where I am looking at changing providers as well as recommending others do the same in the area and then Verizon may take notice of the situation!
I can go to my family inCleveland where we have always had a full bar and strangly we still have a full bar when there but again we return home and anywhere we are we no have just 1 dot or less!