Does anyone feel Verizon is ignoring the LTE towers
nonya-1
Enthusiast - Level 2

Since hurricane Michael service quality in the panama city area has continually  degraded.

I understand the company is trying to rapidly build its 5G network , but ignoring LTE customers is not the answer.  I'd switch to another carrier if possible sadly its not really an option in the rural area  around Panama city

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Re: Does anyone feel Verizon is ignoring the LTE towers
vzw_customer_support
Customer Service Rep

Hi nonya-1, 

 

We are here to help, and we want to make sure you always have great service. I am sorry to hear that you have recently experienced issues, and I'd like to help turn this around. Can you tell us more about the service issues you are experiencing in Panama City? Are you having trouble with data only, or with calls and texts as well? 

 

-Michelle

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