My wife and I have been experiencing issues with our data connection at home. We will see our connection cycle from 3G to 4G to 1X without moving. As it cycles, we will see a delay where we basically have no connection at all, as it tries to switch. This appears to also cause an increased battery drain. We use a Samsung Galaxy S4 and Samsung Galaxy S4 Mini. We are in the 38135 area code. I do not see these problems outside of our home neighborhood. We have had this issue both indoors and outdoors. Any suggestions?
Hi Andrewd212,
A solid data connection is important! When did this issue start? Do you receive any error message on the device? Does the device switch while in a particular application?
Thanks,
PamelaF_VZW
Tweet us @vzwsupport
We have seen this issue get progressively worse over the last month. It
used to be intermittent, and now we see it daily. It does not seem limited
to a particular app. We have seen it with texting as well, where we
received failed to send messages. We have not seen any other messages than
that.
On May 28, 2014 2:41 PM, "Verizon Wireless Customer Support" <
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