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Coverage map says I have solid 4G coverage but I cannot connect.

speedy1979
Member

I am a new Verizon Wireless customer.  I purchased a Samsung Droid Charge thru amazon wireless.  I activated phone and installed the lates update available.  SCH-I510.EE4.

 

Verizon's coverage map shows my home and office as having full 4G coverage and while I get 4g coverage at the office which is in zipcode 10458 I get no 4g coverage in near my home in zipcode 10467 only few miles away.  See screenshot of coverage map.

 

http://i12.photobucket.com/albums/a241/speedy79/4gcoverage.jpg

 

Despite what the coverage map says I have never gotten 4g service at my house.

 

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Re: Coverage map says I have solid 4G coverage but I cannot connect.

budone
Sr. Leader

You are very close to the edge of service there, so the service may not reach ya quite yet. I see their extended service, ie it may or may not work area, is a block away.

 

Note this statement you see when you look at 4G coverage:

 

These Coverage Locator maps depict predicted and approximate wireless coverage. The coverage areas shown do not guarantee service availability, and may include locations with limited or no coverage. Even within a coverage area, there are many factors, including customer's equipment, terrain, proximity to buildings, foliage, and weather that may impact service. Some of the Coverage Areas include networks run by other carriers, the coverage depicted is based on their information and public sources, and we cannot ensure its accuracy.

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Re: Coverage map says I have solid 4G coverage but I cannot connect.

speedy1979
Member

It turns out that the local tower is broken.

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Re: Coverage map says I have solid 4G coverage but I cannot connect.

budone
Sr. Leader

Well in a weird sorta way, it is a good thing it is a tower issue.

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Re: Coverage map says I have solid 4G coverage but I cannot connect.

Neander
Novice

Speedy; Looking at the image you provided, it looks like you're in the "Extended Coverage" by half a block.  The mappers choice of colors is lousy (deliberate?)  but I've found the maps to be remarkably accurate.   

 

Once I picked the wrong side of a road  - I wanted to go to Popeye's Chicken instead of MacDonald's and paid the price - a ragged, fluctuating 3G/4G versus a solid 4G across the street.

 

Verizon should just give up the idea of "Extended" until they get their act together.   They're marketing a BLASTING 4G LTE National campaign with dinky real coverage zones (Budone's fine print is poor consolation).

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Re: Coverage map says I have solid 4G coverage but I cannot connect.

speedy1979
Member
So those green slashes mean limited or no lte coverage?
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Re: Coverage map says I have solid 4G coverage but I cannot connect.

budone
Sr. Leader

Neander wrote:smileysad:Budone's fine print is poor consolation).


I don't argue it is a poor consolation, but they put it there to cover themselves.

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Re: Coverage map says I have solid 4G coverage but I cannot connect.

Neander
Novice

Green Slashes;  I assumed your location is the pin-marker at Allerton & Barker?

 

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Re: Coverage map says I have solid 4G coverage but I cannot connect.

speedy1979
Member

Yes that me at the pin marker.  But according to this there are no extended coverage areas in the Bron,p.x.

 

http://s12.photobucket.com/albums/a241/speedy79/?action=view&current=Untitled.jpg

 

 

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Re: Coverage map says I have solid 4G coverage but I cannot connect.

PJNC284
Sr. Member

Think the green slashes is just what they used to mark the park.

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