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Basic Verizon question ......
farrinl
Newbie
‎05-20-2013 07:51 AM

I was examining my bill which I hardly ever do....and noticed something that I was hoping someone could clarify. I know the difference between peak and off-peak minutes, but is there no longer free Verizon to Verizon calls? We often call people on the network during peak hours and I have now noticed that these minutes are showing up as peak. Does anyone have an explanation? Thanks in advance for your input.

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Re: Basic Verizon question ......
Ann154
Super User
Super User
‎05-20-2013 08:08 AM

What plan do you have with Verizon Wireless?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Basic Verizon question ......
farrinl
Newbie
‎05-20-2013 08:16 AM

Five phones. We are NOT on the share everything because there are only two smart phones on the plan. we have 700 minute plan. Nationwide talk & text 700

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Re: Basic Verizon question ......
Ann154
Super User
Super User
‎05-20-2013 08:24 AM

Do you have any Friends and Family slots to use for free calls to them on peak hours?

Calls to other Verizon Wireless numbers are considered mobile to mobile and shouldn't be counted against your allotment of minutes.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Basic Verizon question ......
Not applicable
‎05-20-2013 08:26 AM

Verizon mobile to mobile peak minutes are not counted against your plan minutes.

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Re: Basic Verizon question ......
tikibar1
MVP MVP
MVP
‎05-20-2013 08:37 AM

Ann154 wrote:

Do you have any Friends and Family slots to use for free calls to them on peak hours?

Friends and Family isn't available on the 700-minute Nationwide plan.

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Re: Basic Verizon question ......
tikibar1
MVP MVP
MVP
‎05-20-2013 08:43 AM

farrinl wrote:

I was examining my bill which I hardly ever do....and noticed something that I was hoping someone could clarify. I know the difference between peak and off-peak minutes, but is there no longer free Verizon to Verizon calls? We often call people on the network during peak hours and I have now noticed that these minutes are showing up as peak. Does anyone have an explanation? Thanks in advance for your input.

It doesn't matter who you call, if you call during peak hours, the calls will show up as 'peak' under the Rate.  What you need to also look at is the Usage Type column on your bill.  If it says 'M2M Allow', then it's a call to a Verizon customer and the minutes won't count against your allowance.  If it says 'Plan Allow', then it's a call to somewhere other than a Verizon customer and the minutes will count against your allowance.

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