I am a rank newbie to computers and Verizon. Have used Iphone tethered for last 4 months and decided to go to Verizon when 4G was announced realizing 4G was in only a few large cities. Since we spend perhaps 3-6 months in those cities per year we thought it would be a good switch from AT&T rather poor service in some of the outlying smaller communities. After having mucho difficulty getting the Pantech UML 290 set up and activated, I spent hours with two seemingly knowledgeable technicians trying to figure out why I could not log on. Finally after dealing with problem till 11:30 PM I went to bed. Next morning I decided to turn off firewall and try to connect. It connected immediately and was as fast as my old land line DSL. Wow, was I ever impressed. Unfortunately the high grade engineer with Verizon in New Jersey was not able to tell me how to connect with my Windows Firewall turned on. I do have Verizon Access Manager program as exception to firewall along with portable wireless devices. Nothing seems to help resolve how to keep connection when the firewall is on. I use Windows 7 and the only ethernet connection I have is direct to my Brother printer which does not go through a router or switch. Suggestions anyone please. BTW the Verizon Engineer suggested I contact Microsoft to help as it relates to a firewall problem. I have tried unsuccessfully to reach MS Engineer this weekend even in their premium support area.
Here is a link to information from Microsoft about the Windows 7 Firewall:
http://windows.microsoft.com/en-US/windows7/Firewall-frequently-asked-questions
You may need to change the settings in order to "allow a program to communicate through the firewall". There is also information listed advising that there could be conflicts between 2 firewalls as the broadband device would have a firewall setting of its own.
Hey, thanks for the comeback. I have spent many hours with tech support now. With Verizon techies and level 1 and level 2 Microsoft folks I am worn out dealing with the firewall issue. Currently I have to operate the 4G without windows firewall turned on. You would think if the Pantech 290 also had a firewall running the Verizon or Microsoft folks would know about it or discover it. I have no complaints about Verizon 4G except for this firewall issue. It is very fast as compared to my AT&T Iphone tether. I have just tried to find settings as you describe to set the Pantech to "not automatically connect" and the only place I can find is on IE Tools under Lan settings which I suspect is not where you think I can find it. This automatic connect issue has just become a somewhat recent problem in last day or so. I was in hopes it was related to the firewall issue. Any suggestions you may have would be appreciated.
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