So I am curious. While browsing around these forums I have seen numerous times where a Verizon Rep has answered questions and given info to someone posting, or the moderator has moved posts and so on. Why is it that nobody from Verizon has gotten on here somewhere in the 900 posts about this issue and said "We're working on it." or "We are investigating but obviously this problem is a lot more wide spread than we thought" or "As soon as we know something we will let you know." Not that I want to be cranky about it, but I have been dealing with the idea that my brand new Razr Maxx was somehow defunct and since most of the Verizon Employees don't seem to have a clue about what is going on, I am sure if I were pushing the issue, I would be being mailed a new phone right now. Something that I really don't want to do. I was immensely disappointed with my 2 years of the Droid X. I am sure it is a good phone but I had to get mine replaced 5 different times because it had some internal error that would mess everything up. After resetting it to stock several times and losing all my data, apps, msgs (because Backup Master didn't work as advertised.) and still couldn't get the phone to work. Anyway, Verizon has really lost a lot of respect in my mind because they are not addressing this directly, heck they aren't even addressing it with their employees (or telling them not to comment on it). My 2nd question is has anyone possibly mentioned this to the FCC or even the FTC as far as the lack of support, notification, loss of time that we are paying dearly for. I don't speak for anyone else, but I have a family plan with my 2 teens, so 3 phones total and it is costing me almost $250 per month. That ain't chump change Verizon! Are you going to issue a refund for loss of Data, I know I for one have not only a data package on my phone, but also a WiFi Hotspot package (those 2 things right there are $60+), then a data package for my 16yro daughter because she is now using my previous Droid X, and a standard phone for my 13yro son. This is the highest bill I have other than my mortgage every month and I expect not to be driven to anxiety wondering why I can't seem to use my phone for data, since that is what I bought it for in the first place. So what about it VERIZON are you going to just gloss over several days of issues once you get it back up and working? Because I have been sitting here watching my phone go from 4g to 3g to 1x to nothing. I can't use my WiFi hotspot without being kicked off after a couple of minutes due to connectivity issues. The issue is not fixed obviously and is extremely intermittent.
