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4G LTE very slow or not working

Member

I've always had pretty good coverage at my house but for the past 6 months or so LTE has not been working well at all.

It seems to work late nights/early mornings but during the day I'm lucky to even get a web page that's mostly text to load.

I have the Above Unlimited plan on my phone (Pixel 3a XL) and the Unlimited plan on my tablet (Samsung Tab A 😎 and both devices experience this issue.

Both devices show that I have signal and LTE but are unable to load anything.

My zip code is 75765 (just south of Holly Lake Ranch, TX)

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Re: 4G LTE very slow or not working

Community Manager
Community Manager

Not having the data you need can be a hassle, and we're here to help. Were any changes made to the device or were there any changes in your area before you started having this issue? How far do you have to travel before you get good data coverage? 

PedroM_VZW

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