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4G LTE service issue in Redlands, CA

ShirleyA80
Member

Hi,

I have had this issue multiple times. The 4G LTE seems to be inconsistent in my area, but today I am in 3G. We have had thunderstorms due to Monsoons in Redlands, CA. My address is 1400 Barton Rd. Redlands, CA 92373. I would like a ticket for repair issued for this because I just got a new phone and it is not the phone.

Shirley

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Re: 4G LTE service issue in Redlands, CA

MiiHere
Leader

The fastest way to get a response as to issues in your area is to have a chat with Verizon:

Contact Us | Verizon Wireless

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Re: 4G LTE service issue in Redlands, CA

vzw_customer_support
Customer Support

Hi Shirley!


I want to ensure you're able to enjoy a reliable wireless connection at your home.  I checked your area, and nothing has been reported today.  However, I would like to further troubleshoot your issue.


What model phone are you using?  When did the problems with the 4G inconsistency begin?  How is service when you're outdoors at this location?  Please let me know so that I can further assist.


AnthonyTa_VZW

Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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