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1 bar 4G LTE and 1.05 Mbps download speed
schatzbergp
Newbie

1 bar 4G LTE at home in Philly with download speeds at 1.05 Mbps.  Customer service says that one bar is enough.  When I had AT&T I had full bars and around 25 Mbps!  I'm using the iPhone 6s...is there anything I can do, besides switch back?  I've restored the iPhone, reset network settings, reset all settings, replaced the phone at the Apple Store, not sure what else can be done.  Any ideas?  Thanks.

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Re: 1 bar 4G LTE and 1.05 Mbps download speed
schatzbergp
Newbie

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Re: 1 bar 4G LTE and 1.05 Mbps download speed
jhtchnsn
Newbie

I'm a customer like your self suffering horrible LTE DL speeds. To help, you may want to post your zip code....

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Re: 1 bar 4G LTE and 1.05 Mbps download speed
vzw_customer_support
Customer Support

I rely on my cell service daily, I am sure you feel the same schatzbergp. We would never want to lose you! Let's make sure you service is up and running. What zip code are you in? How long has this been happening? Does this happen everywhere?

RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: 1 bar 4G LTE and 1.05 Mbps download speed
DigitalRules
Specialist

"is there anything I can do, besides switch back?"

I would try a different phone. You may get a better result, but hard to say without trying.

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Re: 1 bar 4G LTE and 1.05 Mbps download speed
CHEFD40
Newbie

I have the same issue in 31907.

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Re: 1 bar 4G LTE and 1.05 Mbps download speed
vzw_customer_support
Customer Support

CHEFD40, we don't want this to be an ongoing issue. At this time, no outages have been reported in Georgia. Which make/model phone do you have?

LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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