Verizon Network Issues
nets_awesome
Newbie

I recently had my iPhone replaced at an Apple store.  The replacement worked fine until a week ago when I suddenly stopped getting decent reception.  Getting 3g is a rarity, and most of the time the phone just searches for a network, draining the battery; if I do get a signal it's usually 1 or 2 bars on the 1x network.    I've dialed *228 several times, restored as a new iPhone, and reset the network settings, but nothing seems to work. 

Labels (1)
0 Likes
Re: Verizon Network Issues
vzw_customer_support
Customer Service Rep

We want to get your phone to work as it should nets_awesome! Lets see what we can do to figure it out! What is your zip code? Is anyone else experiencing the issue? How do voice calls and text messages work?

I am looking forward to your reply so that I can better assist.


Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

0 Likes