why am I unable to use 4g phones on Verizon prepaid
bobman1985
Newbie

why am I unable to use the newer 4g phones on my prepaid account, I don't care about the 4g network i will gladly stay on 3g since 4g isn't in my area anyway, I just want a better phone that runs more smoothly, I am currently using the droidx but was planing on getting a droid rzar until i found out i cant use it for prepaid because its a 4g device.

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Re: why am I unable to use 4g phones on Verizon prepaid
ashtontr
Specialist - Level 1

There are certain 4g phones that are compatible, but the RAZR is not a prepaid compatible phone.

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Re: why am I unable to use 4g phones on Verizon prepaid
bobman1985
Newbie

Is there a list of what phones will work on prepaid? I have called customer support twice and  they first told me it would work, but after researching online I deciding to call them again and they told me only 3g devices will work.I feel if Verizon is going to only allow certain phone to be on their prepaid plan the customer services reps need to know which ones will work and they should have a list of devices that will work under prepaid listed on the website.

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Re: why am I unable to use 4g phones on Verizon prepaid
ashtontr
Specialist - Level 1

Give me examples of some phones, I can check Smiley Happy

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Re: why am I unable to use 4g phones on Verizon prepaid
bobman1985
Newbie

HTC Thunderbolt

HTC Droid Incredible 2

LG VS840 Lucid

LG Spectrum VS920


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Re: why am I unable to use 4g phones on Verizon prepaid
Ann154
Community Leader
Community Leader

bobman1985 wrote:

why am I unable to use the newer 4g phones on my prepaid account, I don't care about the 4g network i will gladly stay on 3g since 4g isn't in my area anyway, I just want a better phone that runs more smoothly, I am currently using the droidx but was planing on getting a droid rzar until i found out i cant use it for prepaid because its a 4g device.

NO, you can't use any 4G LTE phone on the prepaid smartphones plans offered by Verizon Wireless.  At this time they are restricted to 3G only devices no matter what anyone else says.  If you want official confirmation, contact the prepaid customer service at (888) 294-6804.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: why am I unable to use 4g phones on Verizon prepaid
Ann154
Community Leader
Community Leader

bobman1985 wrote:

HTC Thunderbolt

HTC Droid Incredible 2

LG VS840 Lucid

LG Spectrum VS920


The HTC Droid Incredible 2 is a 3G only smartphone.  It is eligible to be activated on a prepaid smartphone monthly plan.  The rest are 4G LTE phones and aren't eligible.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: why am I unable to use 4g phones on Verizon prepaid
bobman1985
Newbie

I have contacted customer service twice one said i could the other said i could not, why cant Verizon just make a public list of what phones are supported for prepaid. also what is month to month wouldn't that be the same thing as prepaid, Verizon web-shop says i can get 4g phones on a month to month plan.

Month to Month

Don't want to be bound to a contract, or avoid early termination fees? We have created the solution for you. Stay connected to Verizon's 4G LTE network, no matter what kind of device you have, for as long as you want.

You can pay month to month on any device — Smartphone, Basic Phone, Data Device (including Verizon Jetpack, USB Modem, Tablet or Connected Device) or HomeFusion Broadband device.

Just purchase your device(s) at full-retail price and then pay for your data month to month. Unlimited Talk and Text are included. Connect up to 10 devices so you can share your minutes, messages and data.

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Re: why am I unable to use 4g phones on Verizon prepaid
ashtontr
Specialist - Level 1

You can also confirm it by inputting the device id at verizonwireless.com/certifieddevice

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Re: why am I unable to use 4g phones on Verizon prepaid
bobman1985
Newbie

ok i talked to a rep via chat and she said 4g phones cant be put on the prepaid plan but you can do month to month for 4g phones which is pretty much the same thing as prepaid but the price is more.

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