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How can I delete the ringback tone?
CashierJudy
Newbie
‎01-29-2013 05:03 AM

How do I get rid of the ringback tone (and the charge!) ?

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Re: How can I delete the ringback tone?
tikibar1
Community Leader
Community Leader
‎01-29-2013 06:17 AM

Ringback tones are managed through your on-line MyVerizon account or by contacting Customer Service.

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Re: How can I delete the ringback tone?
vzw_customer_support
Customer Service Rep
‎01-31-2013 01:19 PM

Ringback Tones are awesome CashierJudy, but if you'd like to remove the feature tikibar1 is correct. If you log into My Verizon http://bit.ly/xB4iTc and select "Change Features" to delete the Ringback Tone feature. This will end your $.99 per month subscription and also remove any Ringback Tones you've purchased. If you'd rather keep the Ringback Tone feature and are just looking to change the song, you can manage your Ringback Tones online at http://bit.ly/AyxJKJ.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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