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How to set up voicemail?
bridgeit64
Newbie
‎12-31-2012 06:46 PM

Recently purchased a Samsung Galaxy S lll, how do I set up voice mail?  Do I have to pay extra like $2.99 monthly.  I hope not.

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How to set up voicemail?
Ann154
Community Leader
Community Leader
‎12-31-2012 06:50 PM

The $2.99 is for visual voicmail.  The basic voicemail is free.  Are you a new Verizon Wireless customer that you have to setup the voicemail?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How to set up voicemail?
fidget13a
Newbie
‎01-02-2013 03:31 PM

I also have the same problem. I have been with Verizon for year and got th galaxy three about two months ago. I thought the voicemail was setup until a few people told me they called and I did not have voicemail. If I call it I just gt a busy signal

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Re: How to set up voicemail?
tikibar1
Community Leader
Community Leader
‎01-02-2013 03:58 PM

Can you get to your voicemail by dialing your number rather than *86?

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Re: How to set up voicemail?
bridgeit64
Newbie
‎01-02-2013 06:49 PM

It was good to hear from you. I was getting concerned about the 45 day cutoff if voicemail wasn't set up. My previous smart phone's voicemail wasn't completely set up when purchased, but at least, messages were left and I could retrieve them.

Thank you for your help..

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Re: How to set up voicemail?
tikibar1
Community Leader
Community Leader
‎01-02-2013 06:57 PM

If you are still having issues with your Voice Mail, you may want to contact Customer Service and ensure that everything is set up correctly at their end.

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Re: How to set up voicemail?
vzw_customer_support
Customer Service Rep
‎01-14-2013 03:01 PM

Bridgeit64, congrats on your new Galaxy S III! As others have mentioned, there is no charge for basic voicemail. Visual voicemail is $2.99. Please dial speed dial 1 or *86 to call your voicemail to set it up. This will walk you thru the prompts. If you're having any problems dialing your voicemail, please dial *73 send to verify there is no call forwarding setup. Let me know if you need further assistance with voicemail.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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