Hello,
Early this afternoon my father got the newest operating system update for his droid razr (Jelly Bean?), I have the same phone and decided to download the update. Unfortunately, when I attempted the update, the system update recognized there was an update and I began the download, but it gave me a notification saying that the download was waiting for wifi in order to begin the download. So I turned on my wifi (I have unlimited data so I tend to keep the wifi off because normally my wifi in my dorm is spotty). It then said that the download was suspended and would resume shortly. Shortly came and went, and it never resumed. I tried powering down and restarting, it said the update download failed, and I tried the update download again and came to the same result. I then turned it off and restarted again, went to the system update, and it said that the device was up to date, though it never updated! Did my phone just give up and call it a day!? My last phone nearly destroyed itself during the Ice cream sandwich update, and I needed to return the phone after calling through 2 levels of verizon tech,and 2nd tier tech at motorola. I do not want to have to this again with this phone. Why is this happening??
Should I wait for the update to come back? How do I jog the phone's memory so to speak so it finds the update again? Is there anything I can do?
Thank you for time and consideration. Any help will be appreciated.
