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Samsung Continuum SCH-I400 No Internal Phone Storage
Bourgeois
Newbie
‎12-07-2012 10:18 AM

I cannot download any apps and I have 0.00B availavle space under internal phone storage.  I did a factory reset with no help.  Any ideas?  Thanks

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Samsung Continuum SCH-I400 No Internal Phone Storage
Ann154
Community Leader
Community Leader
‎12-09-2012 03:55 PM

You still had no space available after a factory reset?  Did the apps reinstall themselves after the reset?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Samsung Continuum SCH-I400 No Internal Phone Storage
vzw_customer_support
Customer Service Rep
‎12-13-2012 10:42 AM

Hi Bourgeois,

A factory reset should erase everything allowing room for apps to be presented. Please verify the steps on http://bit.ly/xa6Y5v were completed.

Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

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