SIM card is PUK-locked... Help
structureman4748

I accidently locked my phone. It's reading "SIM card is PUK-locked".

What do i do?

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Re: SIM card is PUK-locked... Help
vzw_customer_support
Customer Service Rep

Hi Structureman4748,

Oh my! That's not good. What device do you have? Were you in a particular application when this error appeared?
Keep me posted.

Pamelaf_vzw
Follow us on Twitter @vzwsupport

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Re: SIM card is PUK-locked... Help
lsbrown226
Newbie

I'm having the same problem how do I know what my PUK code is?

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Re: SIM card is PUK-locked... Help
mortb
Specialist - Level 3

The only way I know of to get unlocked is by taking your phone to a local Verizon store. They have the PUK (Pin Unlock Key) codes.

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Re: SIM card is PUK-locked... Help
vzw_customer_support
Customer Service Rep

Hello All,

I wanted to provide a resource that will help you locate your PUK code in case you need it in the future
http://bit.ly/Q91GmS
Once you locate the PUK from our site, it will allow you to unlock it (in case it gets locked in error).
I'm hopeful this information will help!

Tamara H.
Follow us on Twitter @VZWSupport

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Re: SIM card is PUK-locked... Help
Jhonchar
Newbie

I Just forgot my password

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Re: SIM card is PUK-locked... Help
vzw_customer_support
Customer Service Rep

Hi Jhonchar!

I am sorry to learn that you forgot your password. If the pattern, PIN or password is forgotten and a factory reset http://vz.to/z30zKf will have to be performed to access the device.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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Re: SIM card is PUK-locked... Help
cheryl1966
Newbie

i need my puk number

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Re: SIM card is PUK-locked... Help
cheryl1966
Newbie

droid 4 i was trying to lock my phone and i need the puk number to get back in

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Re: SIM card is PUK-locked... Help
Linaka1953
Newbie

Samsung Galaxy s3

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