My iphone 4, won't send or receive messages, but will call, use imessage, and use data.
schleydawg
Newbie

I recently bought an iphone 4, and had it put onto my old account. I added 2G of data and thought it would work. My bill is paid and i can call, and use the internet, and use Imessage, but i can't send or recieve texts from anyone!

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Re: My iphone 4, won't send or receive messages, but will call, use imessage, and use data.
mrpearsoy
Contributor - Level 3

Sounds like there is a text block on your line or that its provisioned incorrectly. iMessage uses the data network, which is why they are working. Call 800-922-0204 from a different phone into customer service for them to troubleshoot. This is a peer to peer forum and we cannot see your account. Let me know if this helps.

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Re: My iphone 4, won't send or receive messages, but will call, use imessage, and use data.
tikibar1
Community Leader
Community Leader

You also should be able to log in to your on-line MyVerizon account and see if that line has a text block on it

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