I can not find this answer anywhere, which is odd because it seems like it's a simple enough question and probably a common one for someone who is not anywhere near used to a limited data plan. I have a new iPhone 5. The data limit is 2 GB. I got a message saying I'm over my limit. Fine. It's pro-rated which means I didn't get 2 GB for the first few days but I also didn't pay as much. Fine. I have no idea what the limit is until it starts new on October 11. I also don't know what the carge is, if anything, (There should be no charge since I was already under a data plan and paid the full amount for unlimited data the month before--unless of course they refund part of that amount and zero everything out, I guess that would be fine then.) Those facts don't really concern me at this point, so I'm not necessarily seeing the answer to those questions as a priority for right now.
All I simply want to know is what is the cost of going over the limit and how much do you have to be over before you are charged. I have read conflicting reports from various sources, none of them associated with this particualr website. If it's $15 for 1 GB over, then I have nothing to worry about until I actually reach 3 GB, correct? I wouldn't be charged for say, 2.5 GB or even 2.99 GB? Again, this information was nowhere to be found. I'm assuming it is somewhere here, I just apparently don't know where to look.
Thank you for any help you can provide and if it's not too much trouble, please also provide a link if you're not an official CSR. I'll take any information that anyone has, however, at this point.
If you are on a Share Everything plan, you are charged $15/GB for overages. If you have a 6GB allowance, you will be charged $15 as soon as you are over your allowance, another $15 after you exceed 7GB, etc...
If you are on a tiered data plan such as the 2GB for $30, the overage is $10/GB and is charged in the same manner.
On tiered data plans, usage is rounded up to the nearest GB on your bill. If you are on a 2-GB plan and use 2.001 GB, you'll be charged for an extra GB since you went over your limit.
And if you switched phones/plans during your billing cycle, then yes, you were pro-rated on your data.
There's also glitches in how the iPhone 5 is reporting data usage; lots of threads about this on this forum if you want to do a search.
Thank you. I am on a tierd data plan. I do know about the wifi problems, so I'm assuming there will be some type of grace by Verizon for the first month or for the first billing charge at least. I guess what I'm trying to say is that I don't have much intention of paying any overages for the first few days of this paticular billing cycle. I think I know how to do the update on my phone so that the wifi issue is fixed.
I'll just have to wait and see what the bill says I guess, since my cycle is up in three days. I'm assuming there's no other way to view the information that really matters. Again, I know I'm over 2 GB at this point so I guess that's at least helpful.
Thanks again.
Hi there Gabelogan99!
I'm so excited for your new iPhone 5! I hope you're loving it. I wanted to chime in here and provide a link to some additional information.
No one likes overages so you're able to Dial #DATA (#3282) and get an estimate of your current data usage. If you have the tiered $30.00/2 GB stand alone data plan then it would be $10.00/1 GB used passed your allotment.
If you're on the new Share Everything Plan then it would be $15.00/1 GB or if we have the option we could possibly "backdate" a higher data plan. The plans differences are only $10.00 between each allotment.
For example if you have the 2 GB Share Everything Plan it's only $10.00 more to go to the 4 GB plan.
If you ever have any other questions though here's a really good link: http://bit.ly/RQtRY7
#2 under "General Information" provides a grid for the stand alone plan and #7 under "Manage Your Data" refers to Share Everything.
Enjoy your new phone and let us know if you have any other questions! Thank you community for helping out.
Thanks,
MelissaM_VZW
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