problems with text messaging
kristaf85
Newbie

i am having a lot of problems with texting people - i have a droid and im texting people with iphones. only half of my messages are being sent/delivered - all recipients are on verizon. ive restarted my phone a few times - is there something wrong with the network or an upgrade i need?

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Re: problems with text messaging
vzw_customer_support
Customer Service Rep

Hello kristaf85!

I don't want you to have any problems sending (and receiving) messages! I'm here to assist you with this! I'd like to ask a few questions to start off.

-Are messages to non-iPhone users going through with no problem?
-Are you able to receive messages from the iPhone users you are sending to?
-Which model phone do you have?
-When sending the message, do you ever get a notification that the message wasn't sent or wasn't delivered?

Please let me know this additional information so we can get to the root of it and find a resolution together.

Thank you,

Christina B.
VZW Support
Follow us on Twitter @VZWSupport

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