1 Reply Latest reply: Apr 12, 2012 12:36 PM by Verizon Wireless Customer Support RSS

    Email password

    sparman22

      A few days ago when I opened my email it says that there is no password saved and to go into settings and save a password.  I do that, and it verifies it, tells me to open up my account in yahoo.com, i do that and then it keeps saying the same thing over and over.  I can still access my email and new email shows up but the message always shows up now.  How do I fix this?

        • 1. Re: Email password
          Verizon Wireless Customer Support
                           

          Hello sparman22,

          I can imagine that constantly getting this error message is becoming annoying.  I would like to assist!

          Just a couple of questions first; when adding the email account, did you add using the Yahoo link or by selecting “Other”?  If you used the Yahoo option, it may not be saving the Username or Password content.  It has been suggested to add using the “Other” option.  If so, here are the credentials you’ll need to add the Yahoo account:

          Username MUST include @yahoo.com

          Incoming server = imap.mail.yahoo.com

          Outgoing server = smtp.mail.yahoo.com

          Try this & let me know how it works out for you!

          Thanks,

          AnthonyTa_VZW
          VZW Support
          Follow us on Twitter @VZWSupport