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    screen cracked without being dropped

    bobsurdaddy

      the other day i noticed my screen had a crack in it and i never dropped the phone it wasnt a crack in the glass but in the oled screen after a few days it now has made the screen completely black it wont show any images over the course of days it went from the crack to a dark spot of burned in images to making the screen a purple color and then finally completely black verison is saying its not a workmanship defect and the insurance hasnt contacted me back after saying they needed more details

        • 1. Re: screen cracked without being dropped
          commonsense101

          bumped up against something maybe.. its not a known issue with the screen just breaking sorry

           

          good thing you had insurance though

          • 2. Re: screen cracked without being dropped
            AZSALUKI

            definitely sounds odd, but i've never heard of a screen just cracking without some kind of pressure being put on it (coworker cracked an iphone screen simply by keeping it in his front pocket. he's a big guy and when he sits down, his thigh was puting pressure on the device....like the device was being squished beetween his thigh and the outer denim of his jeans pocket....enough to make it crack).

            • 3. Re: screen cracked without being dropped
              4gmike

              I too have a cracked screen.  Also now I have a shattered screen. The wonderful customer service team said that is why I do not get 4g?

              So much for the corning gorilla unbreakable screen.

              • 4. Re: screen cracked without being dropped
                SydneyK

                This is definitely possible. Yet I don't think I would tell anyone that pressure from my thigh broke my iPhone. Lol!

                • 5. Re: screen cracked without being dropped
                  B33

                  I put my my phone in my front Pocket every once in a while but most of the Time it's in my Jacket or i clip my flap Holster to my Pants. Phones are made Tough but just a little twist from your Leg an the Size of the phone can Twist it enough to Crack it. Same thing happened To The Dodge Pickups one year the Torque from the Engine the V10 was so great it Twisted the Frame of the Truck just enough that it Cracked the Windshields on them an when they were replaced they would go for a while an it would happen Again.. That is till Dodge finally fixed it 

                  • 6. Re: screen cracked without being dropped
                    AZSALUKI

                    lol...he didn't. he didn't even know how it happened. he showed it to me (it was 2 days old) and was like "what the....?" he said it was fine when he used it last and then all he did was put it in his pocket. i told him to sit down, and then i awkwardly pointed out just how tight his jeans get when he sits down. that's when he realized how much pressure he was puting on it when it's in his pocket and he's sitting down. he now uses a case for his belt...lol

                    • 7. Re: screen cracked without being dropped
                      Wildman

                      4gmike wrote:

                       

                      I too have a cracked screen.  Also now I have a shattered screen. The wonderful customer service team said that is why I do not get 4g?

                      So much for the corning gorilla unbreakable screen.

                      Nothing is unbreakable, I have seen a number of users damage a screen by placing them in a pocket, I damaged a device before in a bbelt carry case also because when I was in a work chair I did not notice that the phone was pressing on the arm of the chair until the damage was done.

                       

                      Gorilla Glass or not, all items have a stress breaking point...

                      • 8. Re: screen cracked without being dropped
                        SydneyK

                        The worst I've done is drop an unpeeled hardboiled egg right on my display (which leaves a mark, by the way).

                        • 9. Re: screen cracked without being dropped
                          B33

                          OOO EEE  that would hurt the screen that is b33

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