How do I get deleted server emails to delete on phone?
berwin
Newbie

When I delete an email from my msn account on my computer the deleted email continues to show up on my phone. is there a way to stop this?

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Re: How do I get deleted server emails to delete on phone?
SallyC
Specialist - Level 1

I don't have MSN so I can't help you with the menus but you are looking for something about deleting or removing the emails from the server when deleted. 

I did find this post (Just got a Razr Maxx and it's deleting email from my server) with the opposite problem - but may point you in the right direction as far as a solution.

Hope it helps.

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Re: How do I get deleted server emails to delete on phone?
bearone21
Legend

try settings/accounts/msn & see if you have a box checked to leave a copy on server.

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Re: How do I get deleted server emails to delete on phone?
berwin
Newbie

no such setting.  under the tab "other setting" I have a checkbox "Remove manually deleted emails from the server" That's it. Even if i check that box (and I don't think it will do what I want) It wont stay chacked

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Re: How do I get deleted server emails to delete on phone?
bearone21
Legend

have you tried it or just figure it won't work?

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Re: How do I get deleted server emails to delete on phone?
berwin
Newbie

I did as you suggested but did not find anything about leaving a copy on the server. I tried to check the box I referenced earlier but the box wont stay checked.

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Re: How do I get deleted server emails to delete on phone?
bearone21
Legend

i ran into something like that before on my cox pop3 account, doing the same thing i mentioned, which, like you said didn't work.

i ended up removing/recreating the account to make the change & that's what you may have to do to get the box to remain checked.

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Re: How do I get deleted server emails to delete on phone?
berwin
Newbie

beyond my capability. I'm waiting for a callback from verizon tech support. I'll let you know what they say.

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Re: How do I get deleted server emails to delete on phone?
bearone21
Legend

did you setup the phone yourself & create the msn account??????

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Re: How do I get deleted server emails to delete on phone?
berwin
Newbie

The MSN account was created many years ago. I set up the phone but took it back to the store for some help. They deleted the account and re created it. That didn;\'t solve the problem so I called tech support. Level one bumped me to level two. they had me re delete the account and talked me through manually (as opposed to automatically letting the phone do it) set up. That didn't work so I called back anbd got sent to a motorola rep. next i was bumped to level three support and I am waiting for a callback from them.

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