1 Reply Latest reply: Apr 5, 2012 6:07 AM by gina7239 RSS

    lost contacts

    nursehelen

      my last update stopped communication between my iphone and email contacts so although I still have my e-mail contacts they are gond from my phone and I can't get them back.  The update on itunes deleted all my backup information as well.  Apple has to send this in to their engineers.  Any ideas from anyone out there, besides entering them by hand.  I've done that with the important ones but would prefer not to do this with all of them.

        • 1. Re: lost contacts
          gina7239

          You can plug your phone in and sync your contacts through your device on iTunes.

          on the left hand side it has the name of your phone right click there and restore. If you click the name instead of restoring it there's setting for contacts music etc. if you have nothing on the phone it might say in the summary tab to pull the back up from iCloud or computer.

          Did you update through iTunes or on the phone?