How can you possibly say no one has complained or had similar issues with this phone when I come to this site to discover that hundreds of people have posted complaints? I have had major issues with my LG revolution since I have got it and have constantly been told it is a software issue and the next software update will fix it, guess what no software upgrade has ever fixed any issue. Freezing up, random restarts, never receiving/sending some text messages, claiming it must just be my phone when everyone I know with this phone has issues, short battery life, just to name a few issues and then when I call to say I want a different phone because this phone is not acceptable I receive RUDE CUSTOMER SERVICE.
As my family has been loyal Verizon customers for many years this is blatantly not acceptable. These are issues I have never had with any other phone from your provider and now all of a sudden this particular phone will not send texts and not receive others intermittently? This is a service issue and a device issue! I don't care how you fix it, but I want it fixed! Before a service rep reply's to this saying "download the newest software as LG has addressed the issues in it", I have and (surprise) it did not fix anything! As a loyal customer for many years I want a phone that works. When my alarm doesn't go off because my phone is frozen causing me to miss class or work that's an issue. Before you tell me well it may just be your individual phone why don't you look through this forum at the number of people that are having the SAME issues on their 3rd, 4th, 5th, 6th, 7th phones! I DO NOT WANT ANOTHER LG REVOLUTION I NEED A PHONE THAT IS RELIABLE. I spent a large amount of money on this phone expecting it to be a reliable cell phone, this is not what I expected. Every time I have gone to Verizon to get my phone fixed or traded in I am told that they need to see the issue occurring at that exact time, how can I do that when many of the issues are intermittent?
With so many people on here having so many issues with this phone how can you simply ignore this problem? Switch my phone for another phone of equal or lesser value PLEASE I would love to choose something else other than this phone. If an issue isn't resolved I assure you when my contract is up I will be switching to a different provider causing your company to lose a lot more money in the long run than if you switch out my phone, and as I am sure I'm not the only person thinking this be ready to lose a lot of customers over not resolving an issue with an incompetent phone.